2024

Please read the terms carefully, once you have paid the booking fee, you are agreeing to these terms listed below.

HIRE

A non-refundable 20% deposit is required to secure your order. We can only hold dates and items for 7 days from the date of invoice. Failure to pay the deposit within these 7 days may result in loss of availability. Full payment is required one month before your event. Failure to make the payment will result in your order being cancelled.

If you need to cancel your booking and have only paid a deposit, you will not be charged the remaining balance, but we will retain your non-refundable booking deposit. If you need to cancel within 1 month of your event, all hire charges are non-refundable. You can amend your booking (add or remove items, subject to availability) up to 1 month before your event.

You should check the props at the time of collection. If there are any items missing or if there is any visible damage, you should inform us immediately. We will use all reasonable endeavours to replace missing items or damaged props. All replacement costs are outlined on this website so you are aware of any potential further fees before you book. If any items are damaged or lost during the hire period, you will be invoiced for these, and payment must be received within 14 days.

Please return all items in the original packaging. You will be charged for replacement packaging if it is not returned. We will take care of cleaning items after your hire.

We accept no responsibility for injury caused to any person during the hire period. All hired items are the responsibility of you until they are returned.

Please do double check everything looks correct on your invoice, it is your responsibility to check everything is listed there for you.

STYLING

A non-refundable £250 deposit is required to secure your date. We can only hold dates for 7 days from the date of invoice. Failure to pay the deposit within these 7 days may result in loss of availability. Full payment is required one month before the event. Failure to make the payment will result in your booking being cancelled.

If you need to cancel your booking and have only paid a deposit, you will not be charged the remaining balance, but we will retain your non-refundable booking deposit. If you need to cancel within 1 month of your event, all charges are non-refundable.

Any travel fees will be outlined on your invoice. It is your responsibility to let us know what time we can arrive at your venue to set up, and what time all items need to be taken down.  

We accept no responsibility for injury caused to any person during the hire period. All hired items are the responsibility of you until they are returned.

It is not our responsibility to set up or breakdown any items that are dropped off from other vendors, unless agreed to prior to the event date.

STATIONERY & SIGNS

A non-refundable 50% deposit is required to secure your date. We can only hold dates for 7 days from the date of invoice. Failure to pay the deposit within these 7 days may result in loss of availability. Full payment is required one month before the event (how ever much deposit you paid will be deducted from your final balance). Failure to make the payment will result in your booking being cancelled.

If you need to cancel your booking and have only paid a deposit, you will not be charged the remaining balance, but we will retain your non-refundable booking deposit. If you need to cancel within 1 month of your event, all charges are non-refundable. You can amend your booking (add or remove items, subject to my availability) up to 1 month before your event. I will try my best to accommodate any last minute changes, but it won’t always be possible and you may need to pay for extra materials.

Please double check your wordings when they are sent to me. I am not liable for any spelling mistakes or grammar errors. If work has commenced and a mistake is noticed by me or you, you will be liable to pay for extra materials if it cannot be amended. I require all your wording 8 weeks before your wedding date, it is your responsibility to ensure this is sent to me in time.

The final products that will be printed/painted will be based off the mock up designs sent to you. Please check these thoroughly before confirming I can go ahead with the production. Your mock up designs are computer generated, colours will differ depending on the monitor you view them on, and due to the nature of hand painted signs, your items will not look exactly the same as the mock up.

For any signs/stationery that are being hired, the standard hire period is 3 days. I am happy to arrange a longer hire period if needed, this is dependent on the demand for the hired items. This must be confirmed via email on the receipt of this invoice. If any items are damaged or lost during the hire period, you will be invoiced for these, and payment must be received within 14 days.

Any delivery fees will be outlined on your invoice. It is your responsibility to let us know what time we can arrive at your venue to set up, and what time all items need to be taken down. If you have arranged to collect and return to us in Barry, we will contact you to agree suitable timings.

We accept no responsibility for injury caused to any person during the hire period. All hired items are the responsibility of you until they are returned.